The Nvidia logo is displayed on a sign.

picture: Smith Collection / Gado / Contributor / Kotaku (Getty Pictures)

maybe oversized, power-hungryand high priced Nvidia’s 4000 series graphics cards are a bit of a hot product right now. After a user posted photos of burned-out 12-volt, high-power (12VHPWR) connectors on Reddit, Nvidia has responded with an investigation into at least two cases.

Yesterday, Reddit user reggie_gakil shared photos A new corroded cable and power connector on RTX 4090 graphics cards, a banner that says “RTX 4090 Adapter burned out” and reads “IDK” [how] But it smelled really bad and I saw smoke.” While the card is reportedly still working, reggie_gakil was not alone. Another Reddit user replied, “You are not alone. This happened to me today too.” This follows reports PCI-SIG, the consortium that sets the standards for PCI, PCI-X and PCI-Express connections (those used on said graphics cards), said it is aware of potential “security issues” under certain circumstances. By BoundaryNvidia is now investigating these cases.

in a statement my boxNvidia said it was “in contact with the original owner and will reach out to the other for additional information.”

With the increased power consumption of these new graphics cards and the intriguing new ATX power standards, this might not be all that surprising. Indeed, YouTube channels like JayzTwoCents do a bit of a “I told you so” victory lap.

12VHPWR cable is DANGEROUS! But NVIDIA disagrees…

As mentioned in JayzTwoCents’ video, Brandon Bell, senior technical marketing manager at Geforce at Nvidia, dismissed early fears of unsafe power cables by calling them “nonexistent problems” and “it all works, man.” While the results of Nvidia’s investigation have yet to determine whether the initial Reddit post that caused alarm was outlier, there is certainly cause for concern.

Nvidia rival AMD also responded to reggie_gakill’s molten cable story. senior vice president, AMD Radeon replied to a tweet “Radeon RX 6000 series and future RDNA 3 GPUs will not be used [the 12VHPWR] binding.”

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